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Terms of Service

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Inner Peace Counseling Center

By accessing this website, scheduling services, or communicating with Inner Peace Counseling Center ("we," "our," or "us"), you agree to the following Terms of Service.

1. Scope of Services

Inner Peace Counseling Center provides:

  • Individual, couples, and family counseling
  • Telehealth and in-person therapy sessions
  • Mental health consulting services
All services are provided by licensed professionals authorized to practice in the state of North Carolina and are governed by our Professional Disclosure Statement and intake agreements.

2. No Medical Emergency Services

Our services are not intended for emergency or crisis situations.
If you are experiencing:

  • Suicidal thoughts
  • Immediate danger to yourself or others
Please call 911 or go to the nearest emergency room immediately.

3. Appointments, Fees & Payments

Payment is due at the time services are rendered

  • Accepted payment methods include credit and debit cards
  • Missed appointments or cancellations with less than 24 hours' notice may be charged in full
  • Declined cards or returned payments may result in additional fees
Specific billing terms are outlined in your signed intake and financial agreements.

4. Telehealth Services

Telehealth sessions are provided through secure platforms. By participating, you acknowledge:

  • The potential limitations of virtual therapy
  • Your responsibility to maintain privacy in your physical environment
  • That technical disruptions or platform issues may occur
Telehealth services comply with applicable state and federal regulations.

5. SMS & Electronic Communication Policy

Description of SMS Use Cases

By providing your mobile phone number and opting in, you agree to receive SMS messages related to:
  • Appointment reminders and confirmations
  • Scheduling or rescheduling notifications
  • Billing and payment-related notices
  • Telehealth instructions
  • Administrative or operational updates
Message frequency may vary based on your engagement with services.

Opt-Out Instructions

You may opt out of SMS messages at any time by:
  • Replying STOP to any text message, or
  • Contacting our office directly
Opting out will not affect your ability to receive counseling services.

Message & Data Rates

Standard message and data rates may apply based on your mobile carrier plan.

Carrier Liability Disclaimer

Mobile carriers are not liable for delayed, undelivered, or misdirected messages

6. Email & Non-Emergency Communications

Non-emergency communications may occur via phone, email, or SMS.
You acknowledge that:

  • Email and text communications are not guaranteed to be fully secure
  • These methods should not be used for urgent or emergency matters
  • Administrative communication may be billable when applicable

7. Social Media Policy

To protect client privacy and maintain therapeutic boundaries, Inner Peace Counseling Center does not accept friend or follow requests from clients and does not engage in therapeutic communication on social media platforms.

8. Intellectual Property

All website content, including text, graphics, logos, and materials, is the property of Inner Peace Counseling Center and may not be copied, reproduced, or distributed without prior written permission.

9. Limitation of Liability

Inner Peace Counseling Center is not liable for:

  • Individual therapy outcomes
  • Technical or communication failures
  • Misuse or misinterpretation of website information
Therapeutic outcomes vary by individual and are not guaranteed.

10. Age Restriction (18+)

Our services and communications are intended for individuals 18 years of age or older. Minors may only receive services with appropriate parental or legal guardian consent, in accordance with North Carolina law

11. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the State of North Carolina.

12. Privacy Policy

Your use of our services is also governed by our Privacy Policy, which explains how personal and health information is collected, used, and protected.
Privacy Policy: https://innerpeacecounselingcenter.com/privacy-policy/

13. Customer Support & Contact Information

For questions regarding these Terms, SMS communications, or your services, contact:
Inner Peace Counseling Center
Huntersville, NC
Email: info@innerpeacecounselingcenter.com
Phone: (704) 937 2280

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